Where can I call for questions or additional information regarding the authorization/referral process?
Please contact our customer service team at 415-884-1840, or 800-874-0840. [...]
How do I access care with providers outside of Meritage?
Prior authorization is required. Your treating physician will initiate the request on your behalf fo...
Learn MoreDo I need a referral to see my OB/GYN?
You do not need a referral from your primary care physician to see a Meritage OB/GYN. Please see a l...
Learn MoreHow long will it take Meritage to process the authorization my doctor submitted?
Authorizations can take 5-14 days, but usually are quicker. Medically urgent requests are processed ...
Learn MoreWhat in office procedures require authorization?
Your treating physician will know which service(s) require prior authorization. If authorization is ...
Learn More